MAKING A PURHASE

Making a purchase could not be easier. Just browse our store and click on any items that you wish to buy and put them into the cart. When you have finished your selection, click on "Checkout" and you will be asked a few details that we need to complete the order.
When ordering footwear please order your usual UK size.
 
PAYMENTS

If you do not wish to purchase online, there are a number of other ways to purchase from us.
 
You can call one of the team on 01473 425855 to pay with all credit/debit cards.

We accept Visa, MasterCard, Visa electron, Switch, Solo and Delta.

You may also send payment to us at
2xcite Ltd
PO Box 600
Ipswich
IP4 5ZQ.

Please make sure you include all details of the item(s) you wish to purchase along with your name and full postal address for delivery and daytime telephone number.

We can accept payment by cash (at your own risk), UK postal orders and UK cheques (please make payable to 2xcite Ltd)
 
SHIPPING FOR THE UK

The standard delivery for shoes to mainland UK is £4.95
The standard delivery for boots to mainland UK is £6.95

Shoes are dispatched by Royal Mail First Class Recorded Delivery.
Boots will be dispatched with either Royal Mail or Parcelforce 48 hour delivery depending on size and weight.

If you are out when delivery is attempted a card will be left to let you know where the parcel has been left.

A signature will be required for all deliveries.
 
ANY PARCELS THAT ARE RETURNED TO US BECAUSE OF NON-COLLECTION WILL BE LIABLE TO A RE-DELIVERY FEE.

For delivery outside of the UK, please contact us for shipping rates.

Stock items are always sent next working day, other items depending on colour or size, can take anything from 3 days to 21 days to deliver.
In the unlikely event that your item is not in stock, we will contact you to advise shipping date.
 
If you wish to enquire about the status of your order you can contact us via telephone anytime between 10am-5pm Mon-Fri on 01473 425855 or email us at info@2xciteuk.com  Please allow us time to reply to your email during working hours